If you are not completely satisfied with your Little Ondine purchase, you may return the item(s) anytime within 30 days of purchase. In all cases, items must be returned in new or lightly used condition. Returned items with obvious or excessive use will not be accepted. Postage fees associated with a return will be billed to the customer.
Please contact us here to start a return process.
Upon inspection of the returned item, we will refund the full purchase price (including taxes) to your credit card or PayPal account. Returns by mail may take up to 30 days to process. We will notify you via email once the return process is complete.
We do not offer product exchanges at this time.